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Home Delivery:

We will bring products to the customer's home rather than the customers taking or collecting them from the store. Based on the distance delivery charge will be applicable. Our customer care will communicate with you before any order shipment.

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Store Pick up:

The customers will collect the products from the store or the delivery touch points.

No Charge applicable if you pick from Transcom Digital Outlets (Coverage area). Charge applicable for specific rural area delivery touch points

(Terms and conditions apply).

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What are your shipping options?

Standard Shipping – Order placed till 5 PM; will be shipped on the next day after order confirmation.
Transit time is 1 business day. Usual time from order confirmation to delivery is 2-3 business days (inside Dhaka), 5-7 business days (outside Dhaka) except national crisis and upon product availability.

Can I change my shipping address after shipment?

Unfortunately, once order ships it must go to the address provided at the time you place your order.

What should I do if my shipment arrives damaged?

Please inform us at 16212 or 09613700700 between 9 a.m-9 p.m, we will arrange the replacement within a standard time.