Name: OCEAN Electric Kettle | OEK1519 | 1.5L
Brand: Ocean
SKU: 650008
Price: 2020 BDT
Rating: 5 (1 reviews)

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Required Documents for Applying Loan:
<img src="https://transcom-storage.s3.amazonaws.com/2eb459e3-036e-4c2f-ac2a-2a2039c4a351/ddd04b35-531a-4fe0-bc10-d4103d6bf2a6/old-cdn-contents/Content/Images/uploaded/white background.png" alt="" />

<ul style="list-style-type: disc;">
<li>NID (both side).</li>
<li>Visiting card (both side) or Office ID (both side).</li>
<li>Recent (Running month) Salary certificate/Pay Slip (Minimum salary 20000 Tk. Salary disbursed should be done through bank).</li>
<li> Bank Statement of salary account (Last 3 months).</li>
<li>Email, mobile number, present address (in details), delivery address(TEXT), bKash number, marital status, spouse name</li>
<li>Banking information (Bank name, account number, routing number, account holder name, branch name).</li>
<li>Need to share picture of cheque.</li>
<li>Reference NID (both side), reference mobile number, reference email ID, relation with customer (Example- Wife, brother, sister, Colleague).</li>
<li>Visiting card or office id card of senior colleague(For verification purposes).</li>
<li>1 Copy passport size picture.</li>
<li>Repayment mode [bKash/EFTN].</li>
<li> Delivery address, Down payment amount, EMI details.</li>
</ul>

Loan Avail Instruction

OCEAN Electric Kettle | OEK1519 | 1.5L

Your location may not show the exact latitude or longitude always. It depends on how open street map is fetching data through your web browser. If you see any dissimilarity, you must update your location. 
<img src="https://transcom-storage.s3.amazonaws.com/2eb459e3-036e-4c2f-ac2a-2a2039c4a351/ddd04b35-531a-4fe0-bc10-d4103d6bf2a6/old-cdn-contents/Content/Images/uploaded/white background.png" width="35%" height="16" alt="" />
After placing an order from the website, you can pick up the product from an outlet. You can visit the outlet &amp; pick up the product from a store during working hours after Transcom Digital received the shipment confirmation.
<img src="https://transcom-storage.s3.amazonaws.com/2eb459e3-036e-4c2f-ac2a-2a2039c4a351/ddd04b35-531a-4fe0-bc10-d4103d6bf2a6/old-cdn-contents/Content/Images/uploaded/white background.png" width="35%" height="16" alt="" />

To pick the product from a store you should bring:
<ul>
<li>Your order numbers.</li>
<li>Your Web Registered Phone Number.</li>
</ul>
A few more things to know about store pickup:
<ul>
<li>There’s no charge for Store Pickup</li>
<li>Please allow additional time to pick up large products like Televisions, Refrigerators or other appliances.</li>
</ul>

Terms & Conditions

Commitment towards customer service. For ensuring commitment &amp; customer’s satisfaction, our company has deliberated “100% Quality Assurance &amp; service Excellency” through two steps solution as below:
 
Step-1: 
Quality Assurance (1 to 1 replacement within 7 days): If any product found manufacturing fault which is beyond repair within 7 (Seven) days from the actual date of product purchase than company shall directly replace 1 to 1 basis following below mentioned terms &amp; conditions.
 
Terms &amp; Conditions:
1. Company authorized technical person shall validate the claim through physical inspection of the product 2. Only for manufacturing fault which is beyond repair shall be applicable for such replacement (any aesthetic/Accessories related claim shall not be eligible) 3. Original Proof of purchase (Valid Warranty Card &amp; Cash Memo/Invoice) should be submitted 4. Aesthetic condition of the product should be okay, original accessories and Carton need to be preserved carefully 5. In case of non-availability of same product/model; alternate product/model(s) at same price range or higher (by paying additional payment) will be offered.
 
Step-2: 
Standard After Sales Free Warranty Services In the second steps, Company shall provide standard for sales warranty services (as per warranty declaration) which are:
 1. Transcom Electronics Limited- Customer Service Department has own Call Center facility with dedicated agents to ensure one point &amp; one call solution (Help Line No. 16212 or 09613700700). System automated Technician schedule SMS should ensure to customer within an hour from job Registration time. (From 9:00 AM to 9:00pm)
 2. TouchPoint/Standard Call Center Service: Considering customer comfort, the company has established service “Touch Point” facilities with all of Transcom Digital Retail Outlets across the country.
 3. Home Call Service: TAT-1-2 Days (Within 48 hours) Having Home Call Service facilities within the Dhaka/Chittagong Metropolitan City &amp; District Head Quarter areas particularly for Air Conditioner, Refrigerator, Freezer, Washing Machine, Hi-End TVs, Home Theater &amp; CTVs-above 21”
 4. Workshop Service: TAT-3-5 Days Workshop service is also available other then Hi-end products across the country (Districts Head Quarter level).
 5. Free Pick-up &amp; Drop service (within 1 year of purchase) Providing pick-up and drop facilities within the Dhaka/Ctg. Metropolitan City areas &amp; District Head Quarters for Hi-End products like Air Conditioner, Refrigerator, Freezer, Washing Machine, Hi-End TV &amp; CTVs-above 21”
 6. Backup product support service: Case-to-case basis backup product support service is also available for Dhaka/Ctg. Metropolitan City areas subject to delay service (above 15 days from the date of Job received) due to some unavoidable circumstances specifically product like Refrigerator, Freezer, Hi-End TV, Home Theater &amp; CTV-21” &amp; Above.
 7. Out of Warranty Job- In case of repeated failure in paid repairing job, Warranty will be applicable for Service &amp; repeated / same defective part only. (i.e, If within the 3 months of above period, if customer has checked or repaired the product from unauthorized party, in such case above 3-month warranty would be Void.
<ul>
<li>In case within the period of 3 month, if other spare parts fail, in such case customer has to pay for both Service and Spares Parts charges. 3-month Parts warranty would be applicable, only if complete amount has been paid by customer during 1st out of warranty call/ job.</li>
</ul>
 8. Exchange Offer Service: Transcom Electronics Limited has been providing “Exchange Offer” service of electronics/appliances product for any of interested customer for their convenience. Under exchange offer, any of interested customers can exchange their old/defective electronics product and get new one against exchange product.

Terms & Conditions Other Brand

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Warranty

Service-12 M,  Parts-3 M,  Special  Component-0 M

<img src="https://transcom-storage.s3.amazonaws.com/2eb459e3-036e-4c2f-ac2a-2a2039c4a351/ddd04b35-531a-4fe0-bc10-d4103d6bf2a6/old-cdn-contents/Content/Images/uploaded/white background.png" width="35%" height="16" alt="" />
Your location may not show the exact latitude or longitude always. It depends on how open street map is fetching data through your web browser. If you see any dissimilarity, you must update your location. 
<img src="https://transcom-storage.s3.amazonaws.com/2eb459e3-036e-4c2f-ac2a-2a2039c4a351/ddd04b35-531a-4fe0-bc10-d4103d6bf2a6/old-cdn-contents/Content/Images/uploaded/white background.png" width="35%" height="16" alt="" />
Transcom Digital or the delivery partner will deliver the item to the customers’ doorstep. 
<img src="https://transcom-storage.s3.amazonaws.com/2eb459e3-036e-4c2f-ac2a-2a2039c4a351/ddd04b35-531a-4fe0-bc10-d4103d6bf2a6/old-cdn-contents/Content/Images/uploaded/white background.png" width="35%" height="16" alt="" />
For the purchases within Dhaka (the territory acknowledged by Transcom Digital), Delivery will be completed within 01-03 working days, however, please note that delivery time may change due to national crisis, limited stock, technical glitch, or any other unprecedented or unavoidable reasons or circumstances.
<img src="https://transcom-storage.s3.amazonaws.com/2eb459e3-036e-4c2f-ac2a-2a2039c4a351/ddd04b35-531a-4fe0-bc10-d4103d6bf2a6/old-cdn-contents/Content/Images/uploaded/white background.png" width="35%" height="16" alt="" />

For purchases outside Dhaka, the product will be delivered within 7-10 working days, depending on the availability of nearby outlets of the delivery address. Please note that delivery time may change due to national crisis, limited stock, technical glitch, transport availability, or any other unprecedented or unavoidable reasons or circumstances.
<img src="https://transcom-storage.s3.amazonaws.com/2eb459e3-036e-4c2f-ac2a-2a2039c4a351/ddd04b35-531a-4fe0-bc10-d4103d6bf2a6/old-cdn-contents/Content/Images/uploaded/white background.png" width="35%" height="16" alt="" />
After delivery to your address, products will not be removed from the shipping box unless you request installation. If you want to reschedule for a different date, you could do that online. Rearrange your appointment before the shipment process begins.

<ul style="list-style-type: disc;">
<li>1.5L</li>
<li>Material: Tempered glass &amp; plastic.</li>
</ul>

OCEAN Electric Kettle | OEK1519 | 1.5L

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