Transcom Digital Bangladesh - Terms and Conditions
 

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Introduction: 

transcomdigital.com is an online shopping platform through which customers have the luxury of being able to complete the entire buying process from their homes. Before accessing our services, the customer must agree to comply with the ‘Terms and Conditions’. Said ‘Terms and Conditions’ apply to Transcom Digital as a site and to the customer to govern the usage of the website and the right of usage. 

By accessing (browsing, registering or submitting any material) the Site you confirm your understanding of and acceptance of these ‘Terms and Conditions’ in full; accordingly, if you disagree with these ‘Terms and Conditions’ or any specific part of these terms and conditions, you must not use our website.

transcomdigital.com reserves the right to change, modify, add or remove any part of the ‘Terms and Conditions’ without providing update, notice or justification. Changes will be in usage from the time of publish on transcomdigital.com under ‘Terms and Conditions’.

 

Copyright Clause: 

transcomdigital.com and manufacturer own and are in control of all (registered and unregistered) intellectual property and material displayed on the Site.  Ownership of intellectual rights includematerial such as website design, images, videos, audio, text, graphic design, software compilations, source codes and any other undeclared material that Transcom Digital has published on the Site. All contents on the Site are protected by copyright as a collective work. The claimed ownership of all published material on the Site complies to and is protected by the Bangladeshi copyright law and international norms of operation. 

For our valuable customer:

  • Our website uses cookies; by using our website or agreeing to these ‘Terms and conditions’, you consent to our use of cookies in accordance to that which has been outlined in the ‘Privacy Policy’.
  • The customer must provide legitimate information while creating a user account. Any submission of information deemed by Transcom Digital to be illegitimate or inapplicable may result in termination of the account and the inability to access the Site again.
  • The customer bears sole liability for activity from their user ID. Appropriate action in case of unauthorized activity is also outlined in the ‘Privacy Policy’.
  • The customer must be at least 15 years old or accessing the site under the supervision of a parent or legal guardian.
  • Usage of the Site on behalf of a third party is not permissible
  • Presentation of the products consists of informational content by the manufacturer. Product content is not opinionated or biased and any submissions or opinions expressed are individual posts or reviews by users for which Transcom Digital does not bear liability.
  • We list more than thousands of products for sale offered from different renowned brands and categories. It is not always possible for us to be fully error free on the content provided into the websites. If anyone finds any anomaly with the information provided in the content we always take immediate corrective measures. Also, we would like to request our customer before purchasing any products from e-store/Retail store please confirm all of your queries through email, phone, web-chat or product expert from our physical store.
  • Please, do verify the attributes of the products during the purchase process or delivery before using it. One cannot claim any exchange or return policy for any dissimilarities found after purchasing and recieving the product.
  • Any data submission and usage of the Site is subject to documentation for information by Transcom Digital as outlined in the ‘Privacy Policy’
  • The customer, upon agreement of the ‘Terms and Conditions’ earns usage rights of the site within the parameters outlined and defined by Transcom Digital.
  • Unless controlling or owning relevant rights, the user may not sell, rent or sub-license material from our website, show any material from our website in public, exploit material from our website for a commercial purpose or redistribute material from the Site.
  • The customer may not conduct any activity that may result in damage to the website or impairment of the performance, availability or accessibility of the website. Usage of the Site in any manner that is unlawful, illegal, fraudulent of harmful or in connection with any of the aforementioned, is not allowed.
  • Use of our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software is disallowed. Conducting any systematic or automated data collection activities such as and not limited to extraction is illegal. Usage data from our website for any direct marketing activity is disallowed.
  • Data from our site may not be used to contact any individuals.
  • Similarly, any activity that Transcom Digital deems to be inappropriate (without explanation) can result in disallowance of usage.
  • Given extenuating circumstances, Transcom Digital may cancel or refuse to provide the service at any given time without explanation or justification. This may occur in place of and is not limited to occasions in which the order could not be processed. Similarly in case of technical errors such as and not limited to, the price of an item being incorrectly displayed; Transcom Digital reserves the rights to order cancellation.
  • Transcom Digital reserves the right to obtain validation of payment before providing service, where Transcom Digital deems appropriate.
  • Lack of compliance with any of the rules stated above may result in ceased access to the website and possibly legal action.

Transcom Digital reserves the right to cease online action for any user without explanation.

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Return, Exchange, and Refund policy:

Please check the delivered products with the presence of the delivery team and if you find any problem, dissimilarity with the web information vs physical product or damage in the delivered product, notify the team about it. Then the purchased product will be exchanged accordingy. If we do not have the product available in our stock, we will refund you. 

Return and New purchase:

If you have a change of mind and want to buy another product instead of the product you ordered, mention it during the delivery process. In case of that, your new invoice value should be equal to or above of the previous one. 

 

For web assistance, please contact- estore@transcomdigital.com, or dial 01755558845